Monday, August 6, 2018

Telemedicine


Telemedicine.  A relatively new phenomenon in healthcare with its own coding and billing rules.  In this edition of “In the kNOW”, we will look at some of the CPT coding particulars surrounding telemedicine.
Telemedicine means using telecommunications systems (audio and visual) in order to diagnosis and/or treat a patient remotely. 

Appendix P in the CPT Manual lists 79 codes that can be used to report telemedicine services when modifier 95 is added.  These codes are identified in the CPT Manual code list with the symbol of a star (★) preceding the code.  These codes reflect the following services:

  • Psychotherapy 
  • Psychoanalysis 
  • Pharmacological management with psychotherapy 
  • ESRD services 
  • Remote imaging for retinal disease 
  • Remote imaging for monitoring and management of active retinal disease 
  • External mobile cardiovascular telemetry 
    • Technical support for above
  • External patient auto activated ECG 
  • Interrogation device evaluations-loop recorder 
  • Interrogation device evaluations-implantable cardiovascular monitor system 
  • Medical genetics and genetic counseling services 
  • Neurobehavioral status exam 
  • Health and Behavior Assessment/Intervention 
  • Medical Nutrition Therapy 
  • Education and Training for Patient Self-management 
  • E&M for new patients 
  • E&M for established patients 
  • Subsequent hospital care 
  • Office and inpatient consultations 
  • Subsequent nursing facility care 
  • Prolonged services 
  • Behavioral Change Interventions, Individual 
  • Transitional Care Management services

Modifier 95 is used to identify a synchronous telemedicine service rendered via a real-time interactive audio and video telecommunications system.  Previously modifier GT was in use for telehealth billing but was discontinued at the beginning of 2018 because a new place of service code (02) indicates telehealth now.  However, GT it is still needed for any distant site telehealth services performed under Critical Access Hospital (CAH) method II billing.  There is also a GQ modifier to be used for asynchronous telecommunication systems visits but that applies only to services in Alaska and Hawaii. 

Medicare requires that the communication take place from a qualifying originating site such as:

  • Hospital
  • Physician or practitioner’s office 
  • Rural health clinic 
  • Critical access hospital (CAH) 
  • Skilled Nursing Facility 
  • Community Mental Health Center 
  • Hospital-based or Critical Access Hospital-based renal dialysis center 
  • Federally Qualified Health Center

An eligible Medicare beneficiary must be at one of the originating site locations listed above when the telemedicine service takes place.  These originating sites are required to be located in a rural Health Professional Shortage Area (HPSA) or in a county outside of a Metropolitan Statistical Area (MSA).  Some sites have been participating with the Department of Health and Human Services on a demonstration project and therefore, are considered originating sites despite their geographic location.  Due to the complexity of determining the eligibility of an originating site, there is an on-line tool-the Medicare Telehealth Payment Eligibility Analyzer-to assist.


There are specific practitioners who are eligible to perform services and receive reimbursement for telemedicine services.  They are: 

  • Physicians
  • Nurse practitioners 
  • Physician assistants 
  • Nurse-midwives 
  • Clinical nurse specialists 
  • Certified registered nurse anesthetists 
  • Clinical psychologists and clinical social workers 
  • Registered dietitians or nutritionists

These practitioners, located at the distant site, will use Place of Service code 02 for Telehealth.   They then bill the appropriate CPT code or HCPCS Level II code with the appropriate modifier.  Payment for the originating site is achieved by submitting HCPCS code Q3014.

Now you are in the kNOW!!


About the Author 

Dianna Foley, RHIA, CHPS, CCS  is OHIMA's Coding Education Coordinator. Dianna has been an HIM professional for 20 years. She progressed through the ranks of coder, department supervisor, and department director, to her current role as a coding consultant. 

She recently served as the program director for Medical Coding and HIT at Eastern Gateway Community College. Dianna earned her bachelor's degree from the University of Cincinnati subsequently achieving her RHIA, CHPS, and CCS certifications. She is an AHIMA Approved ICD-10-CM/PCS Trainer and a a presenter at regional HIM meetings and the OHIMA Annual Meeting.

Tuesday, July 31, 2018

Coaching and Mentoring

At the 2018 AHIMA Leadership Symposium in Chicago, J. Bryan Bennett, MBA, CPA, LSSGB gave a presentation on Impacting Leadership in Healthcare.  He explained the benefits of mentoring and used the analogy of a coach and athlete.  He said that even the best of coaches couldn’t do what the best athletes do.  But the coach can still help the athlete improve their form and become an even better athlete.  AHIMA has a mentorship program (AHIMA's Mentor Match program is currently under construction. For now, you can connect through Access, AHIMA's digital community platform. If you have any additional questions, email academic.affairs@ahima.org). Consider becoming a mentor or mentee! 




Tuesday, July 24, 2018

The Clock is Ticking on HIM Apprenticeship Programs!


The American Health Information Management Association (AHIMA) held its annual Leadership Symposium on July 13-14, 2018.  This symposium is an incredible learning experience and engagement opportunity for Component State Association (CSA) and AHIMA leadership.  It is an opportunity to network, and develop new relationships and friendships.  The main focus is on learning AHIMA’s strategic direction, the healthcare industry’s best practices that affect health information management, and innovative ideas within the HIM profession.  In addition to the General Sessions where important topics are presented, the breakout sessions provided a smaller setting where pertinent topics were discussed.  
 
I attended the “Apprenticeship Program/Career Enhancement” breakout session presented by Barb Gondys, MA, RHIA, CHPS.  Ms. Gondys was an outstanding speaker!  She reminded us that the AHIMA Foundation, the 501(c)(3) affiliate of AHIMA, was awarded a five-year Apprenticeship Initiative grant from the U.S. Department of Labor in 2015.  This $4.9 million grant is to provide employers with an opportunity to bring on newly credentialed HIM professionals and enhance the skillset of current employees.  The Apprenticeship Program is of no cost to the employer because the grant pays to provide training for the hired apprentice.

The goal of the Apprenticeship Program is to bridge the gap between a student’s academic training and the technical skills they need to move into the workforce.  The program also provides paid workforce development opportunities for current employees to receive advanced education and training to prepare them for upskilled HIM jobs within their organization.

The thing is, many attendees in this session, myself included, had no idea this program still has time before it ends, resources to be used, and apprenticeship positions to be filled!  At the beginning of the program, the AHIMA Foundation set a goal to assist 1,000 apprentices to a new credential.  So far, there are only 202 apprenticeship positions that have been filled!  The program will end on September 30, 2020 so there is still time to take advantage of this amazing workforce readiness and integral transition opportunity.  Facilities are encouraged to become a registered apprenticeship site.  Graduating students and current employees are encouraged to apply and register for this Apprenticeship Program as soon as possible.  The HIM profession is encouraged to take advantage of this “workforce pipeline” opportunity to grow our workforce to keep pace with our ever changing environment.

Several key takeaways from this breakout session are:

  • Coursework is all online and takes approximately one year to complete 
  • On-the-job training takes about one year (2080 hours) to complete
  • General components of the program include: 
    • An employer focus (based on the needs of employers and meeting that need with recent HIM program graduates and current employees within their organization)
    • Related technical instruction
    • On-the-job training
    • Reward for skills learned (credential, salary increase, promotion 
  • Funds pay for training using AHIMA products including the online coursework and the first credentialing exam (based on the apprenticeship role) 
  • Apprentices are awarded a Certificate of Completion from the U.S. Department of Labor
  • The U.S. Department of Labor says approximately 91% of workers who complete a Registered Apprenticeship Program stay on as an employee with the company where they completed their apprenticeship

The clock is ticking!  Do not let the opportunity to enhance the knowledge and technical skills of your current employees and “pipeline” students pass you by!  You can find details on the AHIMA Foundation website at: http://www.ahimafoundation.org/prodev/Registered_Apprenticeship.aspx or by calling the AHIMA Foundation at (312) 233-1131.  You can also email the AHIMA Foundation at apprenticeship@ahimafoundation.org.


About the Author


Krystal Phillips, RHIA, CHTS-IS is a HIM coder at OSU Veterinary Medical Center and an adjunct professor at Columbus State Community College in Columbus, Ohio.  Krystal currently serves on the OHIMA 2018-19 Board as President and Delegate. 

Friday, July 20, 2018

The Future of AHIMA and the HIM Profession

by Lauren Manson, RHIA – Executive Director, OHIMA


Each July, leaders from the component state associations gather in Chicago for the AHIMA Leadership Symposium.  This year, I accompanied several of OHIMA’s new Board Members to the event.  On the first day of the conference, AHIMA Board President Diann Smith and new AHIMA CEO Dr. Wylecia Wiggs Harris spoke about the future of AHIMA.  I was impressed by their transparency and candor.

Dr. Harris referenced the Business Lifecycle of an organization and showed the audience this graphic:






Then, she asked the audience to think about the last few years and assess where WE thought AHIMA was in this cycle.  Everyone looked around hesitantly – wondering if others were going to be honest or optimistic in this roomful of 200 people.

First, Dr. Harris and Diann asked if we thought AHIMA was in the “Innovation Cycle.”  No one raised their hand.

Second, they asked if the audience felt that AHIMA was at the “Mature” peak of the cycle.  A few people raised their hand.

Finally, they got to “Decline.”  95% of the audience raised their hand. 

There was utter silence in the room for a moment as everyone glanced around and then let out a sigh of relief that others felt the same way they did.  And then, we all felt a little MORE assurance when Dr. Harris said that in their strategic conversations over the past several months, the AHIMA Board of Directors admitted the same – that AHIMA was in decline. 

And while some might find it discouraging to hear that so many HIM professionals – especially those who are leaders in the HIM profession, in their states and even members of the national board – felt this about AHIMA, our national association; we felt anything but discouraged as we listened to Dr. Harris talk about future plans for AHIMA.  It was truly inspiring.  It gave us all hope. 

The National Board of Directors, under the guidance of Diann Smith and Dr. Harris, are working diligently to define a better future and ensure that AHIMA enters the “Renew” part of the business lifecycle within the next 3 years.  And then ensure that the association and profession remain indefinitely in the “Innovation Cycle.”

They will be making some tough decisions.  Dr. Harris states that “HIM cannot be all things to all people. But the beauty of having a new leader is that [she] can offer a fresh perspective and critical eye to all things.”   She promised a “hard reset” on strategies to align them with resources and is in the process of implementing a team-based approach to embrace the possibilities of the future.  “We are at a crossroads.  And we can move forward as leaders.  Or another organization will.”

I don’t know about you, but I am excited to see what the future holds for AHIMA and the HIM profession!   Under the guidance of Dr. Harris, I am confident that it will involve great things.  And I hope that you will challenge yourself to be a part of this exciting future for HIM.  Be a catalyst for change.  Be a voice for the HIM profession! 

As always, feel free to reach out to me in the OHIMA Central Office at ohima@ohima.org or 614-795-7514.

Lauren Manson, RHIA




Monday, June 25, 2018

Can I Code Arthroscopic Plica Removal and Arthroscopic Meniscectomy in the Same Episode?


I was recently asked about the appropriateness of coding both CPT codes 29875 (arthroscopic plica removal) and 29881 (arthroscopic meniscectomy) for the same episode of care.  This “In the kNOW” installment will provide the answer and examine the rationale behind it.
 

CPT code 29875 is assigned for a limited synovectomy.  This procedure is often referred to as a plica resection or shelf resection, and within CPT, it carries a designation of being a “separate procedure”.  This “separate procedure” designation is often where the confusion lies.  In general, when a procedure is designated as a “separate procedure” it means it is considered to be fundamental component of a larger or more total procedure and is therefore, not to be coded additionally.  However, as every coder knows, there are exceptions to every guideline provided, and the “separate procedure” is not exempt because, in circumstances where the “separate procedure” is clearly distinct from other procedures, it may be reported with modifier 59.  In order for the exception to apply, the “separate procedure” must meet one of the following conditions:
  • It represents a different session
  • It was a different procedure/surgery
  • It represents a different site or body system
  • It required a separate surgical approach
  • It was a different lesion
  • It was a separate injury

Armed with this information, let’s now look at the coding question posed above.  Our main procedure will be the arthroscopic meniscectomy as it is the more extensive procedure performed.  In order to code the plica resection, it would have to meet one of the exceptions listed above, which normally it does not.  These plicectomy procedures are usually performed through the scope insertion, at the same time as the more extensive procedure, and don’t represent a different lesion/injury.  So this becomes the first clue that we shouldn’t code both of these procedures at the same time. 

If we dig even deeper and find a copy of the procedure-to-procedure edits from the Centers for Medicare and Medicaid Services (CMS), we can identify that 29881 is the column 1 procedure with 29875 the column 2 procedure and an edit rationale that states 29881 is considered to be the more extensive procedure.  We do find that we could bypass the edit with the use of an appropriate modifier, but again, keep in mind, that we would need to meet one of the exceptions that we mentioned above, which we don’t.  However, if the plica resection was done in the left knee and the meniscectomy was done in the right knee, a modifier would be appropriate to indicate that both procedures should be paid in this instance since they meet the exception of different body site. 

Further investigation takes us to the National Correct Coding Initiative (NCCI) edit manual.  In Chapter 4 which addresses the musculoskeletal codes in the range of 20000-29999, we go to Section E-Arthroscopy, and then to #8.  Here we are told that 29875 is not to be coded when any other procedure is also performed via arthroscopy in the same knee.

Our final confirmation is addressed in the CPT Assistant from January 2016 on page 11.  That document reiterates the information related to “separate procedures” and states that 29875 is not to be coded with 29881.

It is clear from four different sources that coding of both 29875 and 29881 is not normally going to be reportable.  Should a coder have a situation where one of the exceptions mentioned applies, use of an appropriate modifier will bypass the edit and trigger reimbursement.


 Now you are in the kNOW!!


About the Author 

Dianna Foley, RHIA, CHPS, CCS  is OHIMA's Coding Education Coordinator. Dianna has been an HIM professional for 20 years. She progressed through the ranks of coder, department supervisor, and department director, to her current role as a coding consultant. 

She recently served as the program director for Medical Coding and HIT at Eastern Gateway Community College. Dianna earned her bachelor's degree from the University of Cincinnati subsequently achieving her RHIA, CHPS, and CCS certifications. She is an AHIMA Approved ICD-10-CM/PCS Trainer and a a presenter at regional HIM meetings and the OHIMA Annual Meeting.

Monday, June 18, 2018

Texting of Patient Information Among Healthcare Providers - Memo from CMS

  • Texting patient information among members of the health care team is permissible if accomplished through a secure platform.
  • Texting of patient orders is prohibited regardless of the platform utilized.
  • Computerized Provider Order Entry (CPOE) is the preferred method of order entry by a provider.

 
CMS recognizes that the use of texting as a means of communication with other members of the healthcare team has become an essential and valuable means of communication among the team
members. In order to be compliant with the CoPs or CfCs, all providers must utilize and maintain systems/platforms that are secure, encrypted, and minimize the risks to patient privacy and
confidentiality as per HIPAA regulations and the CoPs or CfCs. It is expected that providers/organizations will implement procedures/processes that routinely assess the security
and integrity of the texting systems/platforms that are being utilized, in order to avoid negative outcomes that could compromise the care of patients.


Read the full memo here: https://www.cms.gov/Medicare/Provider-Enrollment-and-Certification/SurveyCertificationGenInfo/Downloads/Survey-and-Cert-Letter-18-10.pdf

Monday, June 11, 2018

Statewide Standard Authorization Form - We Need Your Input!


In 2012, Governor Kasich proposed and the Ohio General Assembly enacted legislation to harmonize state privacy law with federal law (RC 3798.02). Prior to the change, state law applied standards for information sharing that in some cases were inconsistent with federal privacy law, which created barriers to electronic health information exchange and care coordination.

The new law also required Ohio Medicaid to develop a standard authorization form for the use and disclosure of protected health information (RC 3798.10).  The purpose of the standard form is to improve care coordination for a patient across multiple providers by making it easier to share protected health information in a secure manner. The form is not required to be used, but a properly executed form must be accepted by the entity receiving it.

Ohio Medicaid developed the standard authorization form (draft below) as part of the broader statewide initiative to integrate physical and behavioral health care services within Medicaid managed care. The form was developed as a partnership among state agencies, behavioral health providers, hospitals, health plans, health information exchanges, and criminal justice, including the Attorney General’s Task Force on Criminal Justice and Mental Illness.

The form is currently being field-tested at several hospitals.  The next step is for Ohio Medicaid to submit a draft rule, including the form and instructions how to use it, to the Common Sense Initiative for review.  At the same time, outreach will occur to a broader group of stakeholders (OHIMA included) for input on the form itself and to test and refine technical assistance documents that support using the form in a broad variety of circumstances and settings. The goal is to have the standard authorization form and rule adopted and in use before the end of the year.

  • FORM (draft) - EXPIRED
  • INSTRUCTIONS (draft) - EXPIRED

Please review the draft form and instructions.  If you have any comments (positive or negative), fill out this SURVEY (EXPIRED) by Monday, June 18th.  Your comments will be reviewed by an OHIMA taskforce who will formally submit our comments to Ohio Medicaid.  If you are interested in serving on OHIMA's taskforce, please indicate your interest within the survey above.